Privacy Policy
This website is operated by Deepbrainreorienting Ltd. We are responsible for the personal data collected through this site and ensure it is handled in accordance with UK data protection law. If you have any questions about how your information is used, please contact us at enquiries@deepbrainreorienting.com
This notice summarises how we handle your personal data when you use this website or engage with our training services. For full details, please read the Privacy Policy below.
1. Personal data we collect and why
Deepbrainreorienting Ltd collect the information you choose to provide when using this website, including:
- Contact details (name, email address)
- Professional information (primary occupation)
- Account information for registered users
- Transactional data for online and in person training
- Technical data (IP address, browser type, device identifiers, cookies)
Technical data is collected automatically from your browser and device when you access the website.
We process this data to:
- Respond to enquiries
- Provide and administer training services
- Manage user accounts
- Maintain website functionality and security
- Improve website performance
- Send training updates where you have opted in
We do not intentionally collect special category data unless you provide accessibility requirements, which would only be processed with your explicit consent.
1.1 Lawful basis for processing
We process personal data under the following lawful bases:
- Contract: to provide and administer training services and manage user accounts.
- Legitimate interests: to maintain website functionality and security, detect spam, and improve the performance of our online services.
- Consent: where you opt in to receive training updates and other information about our services.
- Legal obligation: to retain transactional records required by financial regulations.
We may also send information about our own similar training courses to individuals who have previously purchased training from us, as permitted under relevant email marketing rules such as PECR. You can opt out of these communications at any time by using the unsubscribe link in any email or by contacting us directly.
Our legitimate interests include maintaining the security and functionality of the website and improving the performance of our online services.
2. Contact Forms
Our contact form collects your name, email address, and occupation so that we can respond to your enquiry and provide relevant information about our services. The form is supported by a third party service provider acting as a data processor on our behalf. Information submitted through the form is used solely for communication relating to our training and associated services. You can ask us to stop receiving updates or further information at any time.
3. Comments
When you leave a comment, we collect the information entered, together with your IP address and browser user agent to help detect spam. An anonymised hash of your email address may be shared with a third party avatar service so that a profile image can be displayed alongside your comment.
4. Cookies
We use cookies to support essential website functions, including login sessions, comment convenience, and display preferences. Cookies contain minimal personal data and expire automatically. You can manage cookies through your browser settings.
Some cookies are essential for website functionality, while others support analytics and performance.
5. Embedded content
This website may include embedded content from external providers (for example, videos or images). When you interact with this content, the external provider may collect data or apply tracking technologies. Their data practices are governed by their own privacy policies.
6. Analytics
We use analytics services to understand website usage and improve performance. These services act as processors and handle data on our behalf. You can opt out of analytics tracking through your browser or the provider’s settings.
7. Third party processors
We do not sell or disclose your data to other organisations for their own purposes. However, we use trusted third party processors to support essential website functions, including:
- Hosting and infrastructure
- Analytics and performance monitoring
- Security and spam detection
- Contact form services
- Payment processing for training purchases
These processors act under contract and are not permitted to use your data independently. Where data is transferred outside the UK, appropriate safeguards are applied.
We may disclose limited personal data to authorised service personnel solely for the purpose of delivering our training. Where such personnel are based outside the UK, appropriate safeguards are applied to ensure your personal data remains protected.
8. Data retention
Personal data is retained only for the duration necessary to fulfil the purpose for which it was collected. Comments are retained while published, account information is held while an account remains active, and contact form submissions are stored for the period required to manage the enquiry. Transactional data is retained in accordance with statutory financial obligations. Retention schedules are reviewed periodically.
9. Your rights
Under data protection law, you have rights in relation to your personal data. These include the right to access the information we hold about you, request corrections to inaccurate data, ask for deletion in certain circumstances, and restrict or object to particular types of processing. You may also request a copy of your data and withdraw consent where it has been given. To exercise these rights, please contact us using the details provided on this website.
10. Concerns about your data
If you have concerns about how your personal data is handled, you may contact us at enquiries@deepbrainreorienting.com. You also have the right to raise a concern with the Information Commissioner’s Office, the UK regulator for data protection: https://www.ico.org.uk.